Terms and Conditions

This Agreement contains the complete terms and conditions that apply to you in joining, buying, bidding and all other activities you will make on our website. By using or shopping from this website, you agree to be bound by its terms of use and shall comply thereof. The following terms and conditions (the "Agreement") govern all use of the Thinkpot.com website (the "Site") and the services available on or at the Site (taken together with the Site, the "Service"). The Service is owned and operated by Benchmark Retail ("Thinkpot").

1.Access

Subject to the terms and conditions of this agreement, the service is provided solely for user's own personal use, and not for the use or benefit of any third party. Thinkpot.com may change, suspend or discontinue the services at any time, including the availability of any feature, or content. Thinkpot.com may also impose limits on certain features and services or restrict user's access to parts or all of the services without notice or liability.

2.Alteration or Amendments to the Conditions

We reserve the right to make changes to our policies, and these conditions of sale at any time. You will be subject to the policies and conditions of sale in force at the time you order goods from us, unless any change to those policies or these conditions is required to be made by law or government authority (in which case it will apply to orders previously placed by you). If any of these conditions is deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining condition.

3. Membership
In order to enjoy all the benefits of Thinkpot.com, User must register and become a member ("Member"). Membership requires that User register on the Site (including by filling-out all required personal information) and making a first purchase ("Products") through the Site. User may opt out of marketing and promotional emails. User may cancel their membership at any time by sending email. User may not select a user name that is vulgar, offensive, obscene or attempts to impersonate another person. User may never use another's Thinkpot.com account without permission from that user. You are solely responsible for the activity that occurs on your account, and you must keep your account password secure. You must notify Thinkpot.com immediately of any breach of security or unauthorised use of your account. Although Thinkpot.com will not be liable for your losses caused by any unauthorised use of your account, you may be liable for the losses of Thinkpot.com or others due to such unauthorised use.

4. Content and Copyright Policy

All the designs available on Thinkpot.com are the intellectual property of Thinkpot and should not be replicated/ used without our consent. Benchmark Retail and its affiliates respect the intellectual property of others. All artwork, designs and content on this website are meant to be used for inspiration and not official merchandise. If you believe that your content has been used in a way that constitutes an infringement of your rights, please contact us at hello@thinkpot.com

5. Responsibility of Site Members and Visitors

Violation of any of these agreements will result in the termination of your Thinkpot.com account. Thinkpot.com and its designees shall have the right (but not the obligation) in their sole discretion to prescreen, refuse, or remove any Content that is available via the Thinkpot.com services. Without limiting other remedies, we may limit, suspend or terminate our service and user accounts, prohibit access to our site, delay or remove hosted content, and take technical and legal steps to keep users off Thinkpot.com website if we think that they are creating problems, possible legal liabilities, or acting inconsistently with the letter or spirit of our policies. We also reserve the right to cancel unconfirmed accounts or accounts that have been inactive for extended periods of time.

6. Payments and Fees
Thinkpot.com may save Member's credit or debit card information and use it for all future shipments and charges which will automatically be charged to the saved card, unless Member notifies Thinkpot.com through site or e-mail. Thinkpot.com currently accepts following credit cards at this time: American Express, VISA, MasterCard. When you purchase a product, or use a service that has a fee, you will be charged the current fees, which we may change from time to time. We may choose to temporarily change the fees for our services for promotional events or new services, and such changes are effective when we post the temporary promotional even. The sale will be submitted for processing as soon as you click on the "confirm" button. You will then receive an e-mail from us. By placing an order through the site, you are confirming that you are legally entitled to use the means of payment tendered and, in the case of card payments, that you are either the cardholder or have the cardholder's express permission to utilise the card to effect payment.

We may refuse to process a transaction for any reason or refuse service to anyone at any time at our sole discretion. We will not be liable to you or any third party by reason of refusing or suspending any transaction after processing has begun. Unless otherwise stated, all fees and payments are quoted in Indian Rupees. User is responsible for paying all fees, payments and applicable taxes associated with our site and services.
After receiving your order you will receive an e-mail from us confirming the details, description and price for the products ordered together with some information on your rights to return your goods. Payment of the total price plus delivery must be made in full before dispatch of your products.

7. Taxes

User is responsible and liable for all Sales Taxes (as applicable). Shipments outside of India may incur customs fees depending on your country of residence. The fee may vary depending on your order value, country limits, and other factors. Thinkpot does not take responsibility for possible fees.

8. Product Pricing and Description

Whilst many component parts of our products are standard, all products available for purchase are described on their specific design page on our site. We always try to represent each design as accurately as possible via photography and copy points provided by our designers, artists or photographers.
We have a policy of continuous product development so we can provide you with what we consider the best design combined with best performance, and thus reserve the right to amend the specifications of products, their price, packaging and any service associated at any time, without prior notice. Before ordering, we thus invite you to have a close look at the product description and design. We use our best efforts to provide you with the best images and description, but unfortunately cannot guarantee that colours and details in website images are 100% accurate representations of the product and sizes might in some cases be approximate.

9. Shipping and Return

Purchases are subject to Thinkpot.com refund policy. Thinkpot.com shall under no circumstances be held liable for any special losses due to specific circumstances of the customer. Orders are placed and received exclusively via the site. Before ordering from us, it is member's responsibility to check and determine full ability to receive the products. Correct address and post code/zip code, up-to-date telephone number and e-mail address are absolutely necessary to ensure successful delivery of your products. All information asked on the checkout page must be filled in precisely and accurately. Thinkpot.com will not be responsible for missed delivery because of a wrong delivery address or an inappropriate phone number. Should you like to ask for a change in the delivery address, notify change in a phone number or any other special requirements, please contact Thinkpot.com via e-mail.Thinkpot.com reserves the right, and member hereby authorise Thinkpot.com to, charge member for any damages up to the purchase price of the damaged product(s). Replacement of products and credits to member's account for products claimed as damages or not received are subject to Thinkpot.com investigation and discretion.

10. DELIVERY
We deliver to most places in India. Delivery prices may vary depending on delivery location, and additional charges may be added to the order for remote or difficult to access locations that require special attention. Standard delivery charges are shown on our checkout page; however we reserve the right to advise you of any additional delivery charges that apply to your specific delivery address.
Delivery lead time may vary however we aim to supply products within India within 3-5 working days of acceptance of order. Products supplied outside India will normally be delivered within 10-20 working days of acceptance of order. However, in situations beyond Thinkpot’s control, we can not guarantee delivery dates and accept no responsibility, apart from advising you of any known delay, for products that are delivered after the estimated delivery date. This is only an average estimation, and some delivery can take longer, or alternatively be delivered much faster. All delivery estimates given at the time of placing and confirming order are subject to change. In any case, we will do our best to contact you and advise you of all changes. We try our best to make delivery of your product as simple for you as possible. Depending on the location for the delivery different carriers and services might be used to deliver your order, but all will be of proven reliability. The products will be your responsibility from the time of delivery. Ownership of the products will only pass to you when we receive full payment of all sums due in respect of the products, including delivery charges(if any).

11. TRADE MARKS
If you use any of our trade marks in reference to our products or services, you must include a statement attributing that trade mark to us. You must not use any of our trade marks in or as the whole or part of your own trade marks; in connection with activities.

12. LAW AND JURISDICTION
If a dispute arises between you and Thinkpot.com, we strongly encourage you to first contact us directly to seek a resolution. We will consider reasonable requests to resolve the dispute through alternative dispute resolution procedures, such as mediation or arbitration, as alternatives to litigation. Contracts for the purchase of products through our site and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) must be resolved by a court located in the state of Maharashtra. Any dispute or claim arising out of or in connection with agreement or its formation (including non-contractual disputes or claims) will be subject to the nonexclusive jurisdiction of the courts of the state of Maharashtra.

13. PRIVACY POLICY CHANGES
Although most changes are likely to be minor, Thinkpot.com may change its Privacy Policy from time to time, and in Thinkpot.com sole discretion. Thinkpot.com encourages you to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.

14. GENERAL
No agency, partnership, joint venture, employee-employer or franchiser-franchisee relationship is intended or created by this agreement. If any provision of this agreement is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced. In our sole discretion, we may assign this agreement upon notice to you. Headings are for reference purposes only and do not limit the scope or extent of such section. Our failure to act with respect to a breach by you or others does not waive our right to act with respect to subsequent or similar breaches. We do not guarantee we will take action against all breaches of this agreement. We may amend this agreement at any time by posting the amended terms on this site.

Reach Out To Us
For any other queries or assistance, feel free to write to us at below address.
Benchmark Retail, A-117, Building No.5,
Mittal Industrial Estate, Andheri East,
Mumbai - 400059.
Contact : +91-9022363715
Email : hello@thinkpot.com

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